Ford to replace Motorcraft brakes for free
Ford Motor Company has announced a new point-of-sale program at Ford and Lincoln dealerships and Quick Lane Tire & Auto Centers that provides users and owners of Ford, Mercury and Lincoln vehicles with no-cost replacement of Motorcraft brake pads, purchased as of July 1, 2014. The program applies to certain passenger and commercial vehicles.
"This program reflects our commitment to providing customers with an excellent ownership experience regardless of the age of their vehicle," said Frederiek Toney, vice president, Ford Motor Company and president, Ford Customer Service. "Plus, when you purchase Motorcraft parts at a Ford or Lincoln dealer, or a Quick Lane Tire & Auto Center, you know you're getting the right parts installed by the right people. Motorcraft parts are the officially recommended parts for Ford, Lincoln and Mercury vehicles, and these technicians are factory-trained and certified to service our products."
Motorcraft brake pads that are worn down to less than three millimeters are eligible for no-cost replacement as long as the customer owns the vehicle. Customers must still pay the labor and installation costs for replacing the brakes, as well as the cost of other parts needed to return the brake system to the original operating condition. This offer, called "Lifetime Brake Pad Guarantee," applies to Motorcraft brakes replaced on any Ford, Lincoln or Mercury passenger vehicle and certain commercial vehicles. In addition, in order to qualify for replacement brakes, customers will need to present their service advisor with their repair order or vehicle identification number.
Taxi, limousine, postal, police, towing, emergency and racing vehicles are not eligible for this program.
Source: Ford Motor Company